NewsFeb 23, 2015
WinnResidential Military Housing Services receives multiple awards for resident satisfaction
WinnResidential Military Housing Services has been named a "Top Five Company" in resident satisfaction by SatisFacts
(Nashville, TN) – WinnResidential Military Housing Services, the firm providing property management and maintenance services for Lend Lease’s military housing portfolio, has been recognized as a 2014 SatisFacts National Award Winner in resident satisfaction.
SatisFacts, the leading national resident relationship management services company, has recognized WinnResidential Military Housing Services as a “Top Five Company” and a recipient of its “Superior Portfolio Score” in its Insite 365 Day/Year Resident Feedback Program category. Additionally, 97 of WinnResidential Military Housing Services’ neighborhoods across the country were recognized as “Property Insite Award” winners for “Exceptional & Superior Overall Resident Satisfaction”.
Lend Lease’s military housing communities are continually seeking ways to better serve their communities and residents. Through the use of the Insite 365 Day/ Year Resident Feedback program, it has allowed residents to provide real feedback in a safe and comfortable environment. This in turn has allowed Lend Lease communities to make those improvements they feel are important to the residents and their neighborhoods.
“We are pleased to once again receive this national recognition as a “Top Five Company” in Resident Satisfaction,” said Patrick Appleby, President of WinnResidential Military Housing Services. “Our 1,400 employees across the country are committed to providing exceptional community living experiences for our service members and their families. This dedication supports the foundation of what we do as an organization. We use the feedback that we receive from these surveys to enhance our processes and provide a great overall living experience for our residents.”
The 97 WinnResidential Military Housing Services’ neighborhoods recognized for the “Property Insite Award” consisted of neighborhoods across the country located at Atlantic Marine Corps Communities, Campbell Crossing, Fort Drum Mountain Community Homes, Fort Hood Family Housing, Hickam Communities, Island Palm Communities, Knox Hills, North Haven, Soaring Heights and Tierra Vista. Each of these neighborhoods is part of the Lend Lease military housing portfolio.
SatisFacts works with over 200 management companies and over a million apartment homes nationally. Awards are based on resident perceptions that the company’s leadership and team members are focused on implementing best practices that impact satisfaction and retention.
WinnCompanies is a visionary national real estate company dedicated to the highest standards of excellence. Through its companies, WinnDevelopment, WinnResidential and WinnMilitary, Winn develops, acquires and manages multifamily, affordable, senior, mixed-income, market rate, as well as commercial properties throughout the United States. Founded in 1971, WinnDevelopment has since acquired and developed real estate holdings valued in excess of $2.5 billion. WinnResidential is the 5th largest residential property manager in the country. The company’s portfolio includes more than 96,200 residences across 23 states, and it has converted more than 5 million square feet of real estate into prime commercial space. WinnCompanies’ work is defined by a commitment to innovative financing and the highest standards of professionalism. www.winncompanies.com
About Lend Lease
Lend Lease is a leading international property and infrastructure group. Listed on the Australian Securities Exchange and with circa 13,200 employees worldwide (June 2014), the firm’s capabilities span the property and infrastructure spectrum.
In the US, Lend Lease’s public partnership business is the nation’s leader in public/private community development. With a focus on creating sustainable value, Lend Lease creates communities that regenerate our environment, enrich people’s lives and foster economic growth. Lend Lease has worked extensively with the Department of Defense through the Military Housing Privatization Initiative (MHPI), a program that provides for the transfer of military housing assets to private sector companies. With over 40,000 residential units, 192 apartments and more than 11,600 hotel rooms in its portfolio, Lend Lease will finance, develop, build, renovate and operate these sites for at least 50 years.
We create innovative and sustainable property solutions, forging partnerships and delivering maximum benefits to clients, investors and communities. Safety is our number one priority and Lend Lease is committed to operating Incident & Injury Free wherever we have a presence.